Privacy Policy

General

Your privacy is important to us. This notice explains our online information practices and the choices you can make about the collection and use of the personal information you submit on this website.

If you are visiting the website from outside the United States, please be advised that your personal data will be processed by Expert Health Advisors in the United States, where data protection and privacy regulations may differ from those in your country. By using our site, you consent to any such transfer of information outside your country and to Expert Health Advisors using your personal information to contact you with notices, services, and promotions.

No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Personally Identifiable Information

To purchase products or services from Expert Health Advisors, we may ask for information such as your name, address, email, mobile number, MSISDN, billing information, message history, and content you generate or submit. We do not collect this unless you voluntarily provide it.

You retain ownership of your account data and contact lists. We do not use or sell your contacts for marketing purposes. We may access this data only as needed to deliver services as described in our Terms of Service and this Privacy Policy.

Use of Your Information

Your information may be used to:

Deliver the services you request

Contact you with updates, offers, and service alerts

Send promotional materials (you can opt out)

Improve website content and services

Enforce our policies and terms

Data Security:

We take reasonable measures to protect your personal information using administrative, technical, and physical safeguards. These measures are designed to protect against unauthorized access, loss, misuse, or alteration of data. While no system can be guaranteed 100% secure, we regularly review our practices to maintain appropriate protections.

SMS Communications

By opting in, you consent to receive SMS messages from Expert Health Advisors, which may include reminders, promotional offers, follow-ups, or service information.

Message frequency varies

Standard messaging rates apply

Reply “STOP” to unsubscribe at any time

We do not sell or share your phone number for SMS marketing purposes

Lead Vendor and Third-Party Sources

We may receive your contact data from third-party lead vendors. These vendors are required to ensure they have your consent to be contacted about insurance products or related services. If you believe your data was shared in error, contact us at

[email protected]

.

PHI and HIPAA Compliance

Expert Health Advisors may collect or handle Protected Health Information (PHI) in connection with health plan consultation. Any such data is processed in accordance with HIPAA and other applicable privacy laws. We use safeguards to protect PHI and never share it without proper authorization.

Service Providers

We use trusted third-party vendors to send SMS, email, and provide supporting services. These providers receive only the data required to fulfill their function on our behalf and are bound by confidentiality agreements.

Cookies

Our site uses cookies to improve your browsing experience. These do not personally identify you unless you choose to provide information. You can disable cookies in your browser, but some site features may not function correctly.

Access and Control

To view, update, or delete your personal information, contact us at

[email protected]

We will respond within 30 days.

We retain your data as long as needed to:

Fulfill service obligations

Comply with legal requirements

Resolve disputes and enforce agreements

Policy Updates

We may change this policy from time to time. If changes are significant, we will notify you by email or site notice. Continued use of our site implies acceptance of the updated policy.

Contact Us

If you have any questions or concerns, contact us at:

Expert Health Advisors

4053 WATERVILLE AVE. , WESLEY CHAPEL FL 33543

📧

[email protected]

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